Understanding user behavior isn’t a data point, survey, or interview.
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Human-Centered Design
Page 10 of 19
Win stakeholder support by focusing on these three design areas.
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Design teams must not overlook lagging indicators.
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Design requires knowing how users process their environment.
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There are three ways to measure design.
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What do we mean by design intuition?
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Design intuition is more than finding answers.
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Build stakeholder design confidence by tackling challenges together.
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Design recommendations are not the same as decisions.
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Design influence takes guts.
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A complete design process isn’t required to create value.
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To insight or not…
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