I’ve got 99 problems, but user feedback ain’t one of them.
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Articles
Page 31 of 44
Finding a user's “why” requires more than talking to users.
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Engage uninterested users with smart design.
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Rapid concept testing provides design metrics to make faster decisions.
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Great journey maps start from the intersection of user touchpoints.
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The frequency of design reviews and the speed of user feedback are the best indicators of amazing design projects.
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Analytics tells you the what. User research reveals the why.
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Have we reached the limits of empathy in design?
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System thinking is playing a bigger role in designing products.
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Not all user engagement is equal.
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Testing with users sharpens decisions when problems are clearly defined.
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Product teams often get trapped in narrowly defined solutions.
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